Inbound Call Center Specialist - Remote Eligible

Express Employment Professionals - Cincinnati East; Perryville (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Express Employment Professionals in the Perryville, Missouri area is seeking a Call Center Support Representative for a local employer. The role handles inbound calls and helps customers with friendly and efficient service.

Training is on-site for 90 days, after which the position may go remote; pay starts at $16.25/hr during training and rises to $17.25/hr when remote. Employees will need good communication, reliability, and the ability to work independently as well as part of a team during

Qualifications

• Takes inbound calls and identifies customer needs.
• Uses problem solving to handle service complaints.
• Proficiency in Microsoft Office required.
• Strong multitasking and time management skills.

Responsibilities

• Take inbound calls and assist customers in a friendly, efficient manner.
• Identify customer needs and take appropriate action.
• Resolve complaints using effective problem solving.
• Maintain multitasking and time management to handle calls.
• Call center experience is a plus.

Skills

Call center experience

Tools

Microsoft Office

Job description

Express Employment Professionals in the Perryville, Missouri area is seeking a Call Center Support Representative for a local employer. The role handles inbound calls and helps customers with friendly and efficient service.

Training is on-site for 90 days, after which the position may go remote; pay starts at $16.25/hr during training and rises to $17.25/hr when remote. Employees will need good communication, reliability, and the ability to work independently as well as part of a team during