Inbound Billing and Service Support Specialist

Advanced Call Center Technologies, LLC.; Harlingen (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Advanced Call Center Technologies, LLC. is seeking a Call Center Representative to assist customers with inquiries and service requests. This role requires excellent communication and interpersonal skills to effectively handle customer interactions.

The ideal candidate will demonstrate strong negotiation abilities, problem-solving skills, and the ability to multitask while maintaining quality service. A high school diploma or GED is required, along with preferred experience in a call center environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask while providing customer service.
• Experience with call center or customer assistance preferred.

Responsibilities

• Assist customers with billing inquiries and service requests.
• Maintain confidentiality and provide accurate information.
• Demonstrate strong negotiation skills and problem-solving abilities.

Skills

Communication Skills

Negotiation Skills

Problem Solving

Data Entry Accuracy

Education

High School Diploma or GED

Job description

Advanced Call Center Technologies, LLC. is seeking a Call Center Representative to assist customers with inquiries and service requests. This role requires excellent communication and interpersonal skills to effectively handle customer interactions.

The ideal candidate will demonstrate strong negotiation abilities, problem-solving skills, and the ability to multitask while maintaining quality service. A high school diploma or GED is required, along with preferred experience in a call center environment.