Experienced Business Development Representative BDC - Albany, California, United States

Albanysubaru; Albany (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Professional Workplace

Job summary

A leading car dealership in Albany, California is seeking an Experienced Business Development Representative to join their successful team. The role focuses on handling incoming sales calls, scheduling appointments, and coordinating customer inquiries with the appropriate departments. The ideal candidate should possess strong communication and organizational skills, previous experience in customer service, and proficiency in the Microsoft Office Suite. The position offers competitive pay based on experience, medical benefits, and opportunities for advancement in a professional setting.

Qualifications

• Previous experience in a similar position (administrative, clerical, customer service)
• Strong phone and computer skills including internet proficiency
• Pleasant and courteous personality

Responsibilities

• Handle incoming sales calls and internet inquiries
• Schedule and confirm appointments
• Coordinate customer questions with departments
• Make outbound calls and follow up on leads

Skills

Customer service

Communication skills

Organizational skills

Time management

Computer skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Reynolds and Reynolds

Job description

Experienced Business Development Representative BDC

Are you looking for a professional environment that rewards those with strong work ethics? Do you enjoy working with customers to ensure great service and achieve a goal? We are looking for self-motivated individuals as a Business Development Representative to join our successful team!

The Business Development Rep receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. Receiving inbound calls and greeting visitors in a friendly, interested, and helpful manner ensures excellent customer service and sales generation. In addition, they work closely with the Sales and Service departments to meet our customers\' needs.

The ideal candidate has previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and may have a working knowledge of automotive sales/service. They must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

Responsibilities

• Handle all incoming sales calls and internet inquiries
• Schedule appointments, confirm pending appointments, and follow up on missed appointments
• Coordinate customer questions with the correct departments
• Track sold vehicles, hot sheets, and appointment logs
• Make all outbound calls and answer all inbound calls
• Follow up on all phone and internet sales leads

Requirements

• High school diploma or GED
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.)
• Working knowledge of the automotive industry a plus
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Strong organizational and time management skills
• Strong computer and internet skills, including Microsoft Office suite
• Reynolds and Reynolds experience a plus

Compensation

• Competitive Pay Based on Experience
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.