Inbound BDC & Call Center Pro — $1k/wk, Hybrid, No Cold Calls

Napleton Corporate BDC; Florida; Híbrido; USD 35.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

First month guaranteed

Annual earnings 35k-70k

Hybrid schedules

Medical insurance

Dental & Vision insurance

401K

Paid vacation

Paid training

Vehicle discounts

Growth opportunities

Descripción de la vacante

Napleton Automotive Group seeks a Call Center Representative/Business Development Representative for its new Call Center in Palm Beach Gardens, FL. The role handles internet inquiries and phone leads (no cold calls) to generate appointments for dealership sales and service departments.

Earns a guaranteed $1,000 per week in the first month with potential to reach $35,000–$70,000 per year through hourly pay plus commissions; hybrid schedules are available for tenured employees.

Formación

• Excellent computer skills required.
• Knowledgeable to call center environment—NO COLD CALLS!
• Automotive experience is helpful but not required.
• Able to communicate persuasively with customers to set appointments.
• Willingness to undergo a background check in accordance with local law/regulations
• Bilingual a plus

Responsabilidades

• Handle incoming and outgoing phone calls and emails.
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction.
• Answer customer internet inquiries by both email and phone.
• Schedule sales appointments and reschedule no show customers.
• Contact customers based on current marketing incentives.
• Follow up with existing and potential customers to generate leads and close sales.
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.
• Follow up in a manner that results in the customer visiting the dealership.
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Other duties as assigned by management

Conocimientos

Phone calls

Customer service

Communication

Computer skills

Bilingual a plus

Descripción del empleo

Napleton Automotive Group seeks a Call Center Representative/Business Development Representative for its new Call Center in Palm Beach Gardens, FL. The role handles internet inquiries and phone leads (no cold calls) to generate appointments for dealership sales and service departments.

Earns a guaranteed $1,000 per week in the first month with potential to reach $35,000–$70,000 per year through hourly pay plus commissions; hybrid schedules are available for tenured employees.