Higher-Earning BDC Specialist — Hybrid, $1K/Week+

Napleton Nissan; Florida; Hybrid; USD 35,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Vacation

Paid Sick Time

Paid Training

Employee Discounts

Growth Opportunities

Hybrid schedules

Job summary

Napleton Automotive Group in Palm Beach Gardens, FL is seeking a Call Center Representative/Business Development Representative to handle internet inquiries and phone leads to generate appointments for the dealership sales departments. This role features a $1,000 per week guaranteed in month one and a fast-paced, diverse environment.

Ideal candidates will have excellent computer skills, enjoy a high-volume, customer-focused phone and email workflow, and be able to follow up with prospects to

Qualifications

• Excellent computer skills and call center experience preferred.
• Ability to communicate persuasively and set appointments.
• Bilingual abilities considered a plus.

Responsibilities

• Handle incoming and outgoing phone calls and emails.
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction.
• Answer customer internet inquiries by both email and phone.
• Schedule sales appointments and reschedule no-show customers.
• Contact customers based on current marketing incentives.
• Follow up with existing and potential customers to generate leads and close sales.
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.
• Follow up in a manner that results in the customer visiting the dealership.
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Other duties as assigned by management.

Skills

Computer skills

Customer service

Persuasion

Bilingual

Job description

Napleton Automotive Group in Palm Beach Gardens, FL is seeking a Call Center Representative/Business Development Representative to handle internet inquiries and phone leads to generate appointments for the dealership sales departments. This role features a $1,000 per week guaranteed in month one and a fast-paced, diverse environment.

Ideal candidates will have excellent computer skills, enjoy a high-volume, customer-focused phone and email workflow, and be able to follow up with prospects to