In-Suite Dining Operations Lead

The Venetian Las Vegas; Las Vegas (NV); Presencial; USD 60 000 - 85 000; Tempo integral

Resumo da oferta

The Venetian Las Vegas is seeking a Shift Manager of In-Suite Dining to lead a 5-star, 5-diamond service team and ensure guests receive consistently high-quality in-suite dining experiences.

You will analyze daily reports, manage staffing and budgets, delegate tasks, and uphold company standards while maintaining morale and safety across varied shifts.

Bilingual Spanish preferred; strong interpersonal skills and the ability to handle stressful situations with tact are valued.

Qualificações

• Bilingual in Spanish is preferred.
• Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
• Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.
• Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Responsabilidades

• Maintains high morale within the department.
• Analyzes daily reports including revenue, profit, labor and operating costs and act on areas of opportunity.
• Generates and maintains department budget, forecasting and various reports.
• Directs work assignments of team members and develop work schedules to ensure appropriate staffing levels.
• Manage staff and organize department functions in accordance with company guidelines.
• Delegate tasks and department assignments or projects, meeting deadlines related to those assignments.
• Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
• Ensures the department is run effectively and efficiently.
• Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
• Successfully manages a 5-Star and 5-Diamond In-Suite Dining Team.
• Develops staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
• Monitors team performance in all phases of service and job functions; rectify deficiencies.
• Manage staff and organize department functions in accordance with company guidelines.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Conhecimentos

Leadership

Staff management

Communication

Bilingual Spanish

Teamwork

Flexibility

Descrição da oferta de emprego

The Venetian Las Vegas is seeking a Shift Manager of In-Suite Dining to lead a 5-star, 5-diamond service team and ensure guests receive consistently high-quality in-suite dining experiences.

You will analyze daily reports, manage staffing and budgets, delegate tasks, and uphold company standards while maintaining morale and safety across varied shifts.

Bilingual Spanish preferred; strong interpersonal skills and the ability to handle stressful situations with tact are valued.