In-Store Tech & Solutions Specialist

Apple; Willow Grove (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee stock plan

Discounted products

Education reimbursement

Medical and dental coverage

Retirement benefits

Job summary

Apple is seeking a Specialist to deliver an excellent customer experience at our Willow Grove store. You’ll build brand loyalty, tailor recommendations, and help customers own Apple products and services.

You’ll stay informed about Apple’s offerings, collaborate with teammates, and support store operations while contributing to an inclusive environment and upholding Apple’s values. This role requires flexibility to work evenings, weekends, and holidays as needed, with opportunities for training

Qualifications

• Availability to work a schedule based on business needs including nights, weekends and holidays.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting Apple products and services.
• Stay up to date on Apple products, services, purchase options and sales processes.
• Support peers by sharing knowledge about products and ownership opportunities.
• Maintain accuracy and follow guidance in all tasks.
• Handle additional customer service tasks as needed across the store.
• Contribute to an inclusive environment and demonstrate Apple’s values daily.

Skills

Knowledge of Apple products

Personalize solutions

Multi-tasking

Team player

Curious and eager to learn

Trusted with confidential information

Job description

Apple is seeking a Specialist to deliver an excellent customer experience at our Willow Grove store. You’ll build brand loyalty, tailor recommendations, and help customers own Apple products and services.

You’ll stay informed about Apple’s offerings, collaborate with teammates, and support store operations while contributing to an inclusive environment and upholding Apple’s values. This role requires flexibility to work evenings, weekends, and holidays as needed, with opportunities for training