In-Store Tech Repair Specialist (Part-Time)

Best Buy; Pasadena (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking a Geek Squad Advanced Repair Technician (Agent) to work at our Pasadena, TX store. You will diagnose, repair, and support customers’ devices in‑person and by phone, delivering strong tech service and problem solving.

You’ll collaborate with teammates, follow established repair procedures, and stay current with product knowledge and certifications to ensure high‑quality outcomes for customers.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in‑person and over the phone
• Establish and maintain consistent rhythms for timely follow‑up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
• Maintain knowledge, skillsets and certifications through training courses

Skills

6 months experience diagnosing or修

Consumer electronics knowledge

Flexible schedule availability

Job description

Best Buy is seeking a Geek Squad Advanced Repair Technician (Agent) to work at our Pasadena, TX store. You will diagnose, repair, and support customers’ devices in‑person and by phone, delivering strong tech service and problem solving.

You’ll collaborate with teammates, follow established repair procedures, and stay current with product knowledge and certifications to ensure high‑quality outcomes for customers.