In-Store Tech Repair & Sales Specialist: Phones & Electronics

Your Wireless Inc; Lake Charles (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Uncapped commissions

Career growth

Job summary

UBREAKIFIX in Lake Charles, LA, is seeking in-store Tech Solutions Experts to diagnose, troubleshoot, and repair devices while delivering exceptional customer service. You will explain technical issues in plain terms and contribute to achieving sales goals.

Competitive hourly pay with uncapped commissions, ongoing sales training, and strong career growth in a fast-paced team environment are offered.

Qualifications

• High school diploma or GED required; associate/bachelor’s degree preferred.
• Experience in customer service or retail sales is a plus.
• Ability to explain technical issues in simple terms and deliver a five-star customer experience.

Responsibilities

• Diagnose, troubleshoot and repair devices.
• Provide recommendations for problem resolution and upsell protections.
• Explain issues simply to customers and meet sales goals.
• Sell Home+ insurance program through Asurion and meet sales targets.
• Provide repair estimates and manage store inventory and records.
• Maintain store cleanliness and professional appearance.
• Greet customers and contribute to a positive team environment.

Skills

Customer service

Selling skills

Communication

Organization

Punctuality

Flexibility

Team player

Problem solving

Education

High school diploma or GED

Associates/Bachelor’s degree (preferred)

Tools

POS system

Soldering

Job description

UBREAKIFIX in Lake Charles, LA, is seeking in-store Tech Solutions Experts to diagnose, troubleshoot, and repair devices while delivering exceptional customer service. You will explain technical issues in plain terms and contribute to achieving sales goals.

Competitive hourly pay with uncapped commissions, ongoing sales training, and strong career growth in a fast-paced team environment are offered.