In-Store Tech Experience Lead

2020 Companies; Pleasant Hill (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Next day pay with DailyPay

Paid training

Apparel provided

Company tablet/phone

Benefits: medical/dental/vision

401k with match

Job summary

2020 Companies is hiring a Samsung Experience Consultant (SEC) to drive sales inside a Best Buy store in Pleasant Hill, CA. The SEC will promote Samsung products and provide top-notch customer service, becoming a brand advocate among customers and store staff.

As a full-time role, you will receive competitive pay with weekly earnings of $23.00 per hour, paid training, apparel and a company-issued tablet or phone, plus benefits including medical/dental/vision and 401(k) matching.

Qualifications

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Availability to work weekend evenings and high-demand retail holidays.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Ability to maintain customer confidentiality.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques.
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs.
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist.
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interaction with both customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Skills

Customer service

Sales

Communication skills

Teamwork

Problem-solving

Education

High school diploma

Job description

2020 Companies is hiring a Samsung Experience Consultant (SEC) to drive sales inside a Best Buy store in Pleasant Hill, CA. The SEC will promote Samsung products and provide top-notch customer service, becoming a brand advocate among customers and store staff.

As a full-time role, you will receive competitive pay with weekly earnings of $23.00 per hour, paid training, apparel and a company-issued tablet or phone, plus benefits including medical/dental/vision and 401(k) matching.