Retail Experience Lead - Tech Sales Ambassador

2020 Companies, Inc.; Pleasant Hill (CA); Presencial; USD 48.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Next day pay with DailyPay

Paid training at home

Apparel Provided

Company provided Tablet or Phone

401k with company match

Paid time off

Descripción de la vacante

2020 Companies, an outsourced sales and marketing company, seeks a Samsung Experience Consultant to drive product sales in a Best Buy store in Pleasant Hill, CA. The role emphasizes customer service, product knowledge, and relationship-building with store staff.

Typical duties include promoting Samsung devices, identifying customer needs, and meeting monthly sales goals while maintaining brand standards and providing ongoing training support.

Formación

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evening and high demand retail holidays.
• Ability to maintain customer confidentiality.

Responsabilidades

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques.
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs.
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist.
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interaction with both customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Conocimientos

Sales experience

Customer service

Communications

Interpersonal skills

Problem solving

Self-starter

Educación

High school diploma or equivalent

Descripción del empleo

2020 Companies, an outsourced sales and marketing company, seeks a Samsung Experience Consultant to drive product sales in a Best Buy store in Pleasant Hill, CA. The role emphasizes customer service, product knowledge, and relationship-building with store staff.

Typical duties include promoting Samsung devices, identifying customer needs, and meeting monthly sales goals while maintaining brand standards and providing ongoing training support.