In-Store Experience Lead — Tech Sales Champion

2020 Companies; Mountain View (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Weekly pay

Bonus paid quarterly

Next day pay with DailyPay

Paid training at home

Apparel Provided

Tablet or Phone provided by company

Paid time off

401k with company match

Medical/dental/vision benefits

Job summary

2020 Companies is seeking a motivated Samsung Experience Consultant to drive sales at a Best Buy in Mountain View. You will leverage conversational sales techniques to promote Galaxy devices and services, while training store staff and building strong retailer relationships.

The role emphasizes customer service excellence, product knowledge, and the ability to meet or exceed monthly sales targets in a dynamic retail environment. Comprehensive benefits and team-based incentives are offered.

Qualifications

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques.
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs.
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist.
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interaction with both customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Skills

Customer service

Sales skills

Communication

Interpersonal skills

Problem solving

Education

High school diploma

Job description

2020 Companies is seeking a motivated Samsung Experience Consultant to drive sales at a Best Buy in Mountain View. You will leverage conversational sales techniques to promote Galaxy devices and services, while training store staff and building strong retailer relationships.

The role emphasizes customer service excellence, product knowledge, and the ability to meet or exceed monthly sales targets in a dynamic retail environment. Comprehensive benefits and team-based incentives are offered.