In-Store Tech & Customer Experience Specialist

MaziCTools; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical and dental coverage

Stock programs

Educational reimbursement

Job summary

Apple Store in the United States is seeking a Specialist to help customers by uncovering needs and matching them with the right products. You will work with a store team to guide, advise, and set up new products while maintaining store standards and learning about the latest Apple offerings.

You’ll train to be successful with success measured by team and individual performance, and you’ll be part of a culture that values inclusion and lifelong customer relationships with Apple.

Qualifications

• Ability to learn new products and features with an interest in technology.
• Strong communication skills for conversations with individuals and groups.
• Contribute to an inclusive environment by respecting differences and learning.
• Demonstrate Apple's values of inclusion and diversity in daily activities.
• Willing to learn and adapt to Apple's service style, with enthusiasm for Apple.

Responsibilities

• Uncover customers' needs and match them with the right products and solutions.
• Guide customers through advice, selling, and product setup as needed.
• Contribute to merchandising and assist team members as required.

Skills

Customer service

Communication

Empathy

Team collaboration

Job description

Apple Store in the United States is seeking a Specialist to help customers by uncovering needs and matching them with the right products. You will work with a store team to guide, advise, and set up new products while maintaining store standards and learning about the latest Apple offerings.

You’ll train to be successful with success measured by team and individual performance, and you’ll be part of a culture that values inclusion and lifelong customer relationships with Apple.