In-Store Tax Expert & Community Advocate

Intuit, Inc.

Queen Creek (AZ)

On-site

USD 32,000 - 52,000

Part time

7 days ago
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Benefits offered by this job

401(k) matching
Paid sick time
Employee Stock Purchase Plan
E&O Insurance provided by Intuit
Employee Assistance Program
Discounts on Intuit products (free Tur

Job summary

Intuit, Inc. seeks proactive TurboTax Retail Experts to assist customers at TurboTax Retail or Flagship locations across the United States. On-site role involving tax preparation, advice, and software support, with a focus on community engagement and client growth.

You will work in a front-facing retail environment, providing personalized tax solutions, and transforming one-time clients into long-term relationships while leveraging marketing support and company resources.

Qualifications

  • Active EA, CPA, or attorney license with strong tax preparation experience.
  • Minimum knowledge of tax law (Circular 230).
  • Must be comfortable working on-site at a TurboTax location, Sunday through Saturday, for a minimum of 20 hours per week.

Responsibilities

  • Provide hands-on tax advice and complete preparation services for TurboTax customers, including simple to complex scenarios.
  • Conduct discovery sessions and tax reviews to identify deductions and optimize refunds.
  • Deliver exceptional customer experiences and build long-term relationships in-store.

Skills

Tax expertise
Customer service
Bilingual (English/Spanish)
PTIN aware
State licenses readiness
On-site readiness
Strong communication

Education

Active EA/CPA/attorney license

Tools

Tax preparation software
CRM/sales tools

Job description

Intuit, Inc. seeks proactive TurboTax Retail Experts to assist customers at TurboTax Retail or Flagship locations across the United States. On-site role involving tax preparation, advice, and software support, with a focus on community engagement and client growth.

You will work in a front-facing retail environment, providing personalized tax solutions, and transforming one-time clients into long-term relationships while leveraging marketing support and company resources.

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