In-Store Tax Expert & Community Advocate

Intuit, Inc.

Burleson (TX)

On-site

USD 28,000 - 39,000

Full time

5 days ago
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Benefits offered by this job

Cash bonus
Equity rewards
Benefits

Job summary

Intuit, Inc. is seeking on-site TurboTax Retail Experts to assist customers in-person at TurboTax Retail or Flagship locations across the United States.

You will deliver full-service tax return preparation, tax advice, and software support while helping grow the local TurboTax client base and building lasting relationships in your community. The role emphasizes customer-centric service, proactive outreach, and collaboration with marketing support to drive prosperity for clients and the

Qualifications

  • Active, unrestricted EA, CPA, or attorney license.
  • PTIN required by law to file taxes.
  • Must possess or obtain related state licenses/certifications.
  • Minimum 3 years of paid experience filing 30+ federal/state 1040 returns per season using professional software.
  • Familiarity with Circular 230.
  • Comfortable working onsite 20+ hours/week, Sunday–Saturday.

Responsibilities

  • Be a proactive community ambassador, representing TurboTax locally and building client relationships.
  • Provide hands-on tax advice and complete preparation services for TurboTax customers, including complex tax situations.
  • Deliver an exceptional customer experience with professionalism and a client‑centered approach.

Skills

EA/CPA/Attorney license
Active PTIN
On-site work
3+ tax returns/season
Bilingual EN/ES
Tax advisory
CRM tools

Tools

TurboTax software
CRM tools

Job description

Intuit, Inc. is seeking on-site TurboTax Retail Experts to assist customers in-person at TurboTax Retail or Flagship locations across the United States.

You will deliver full-service tax return preparation, tax advice, and software support while helping grow the local TurboTax client base and building lasting relationships in your community. The role emphasizes customer-centric service, proactive outreach, and collaboration with marketing support to drive prosperity for clients and the

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