In-Store Tax Advisor & Community Advocate

Intuit, Inc.; Los Angeles (CA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k) Savings Plan with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance provided by Intuit

Employee Assistance Program

Discounts on Intuit products (free Tur

Marketing support

Job summary

Intuit, Inc. seeks TurboTax Retail Experts to assist customers in-person at TurboTax Retail or Flagship locations across the United States. You will provide full tax return preparation, tax advice, and software support while building local clientele and long-term relationships.

You will work onsite, collaborate with a team of financial experts, and engage the community to make taxes accessible. This role emphasizes strong customer service, tax knowledge, and active participation in local

Qualifications

• Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience preferred.
• PTIN required to file taxes.
• Familiarity with Circular 230.
• Must reside in the United States and be willing to work onsite.
• Minimum of 3 years of paid experience filing 30+ federal/state 1040 tax returns per season.

Responsibilities

• Represent TurboTax locally as a community advocate and be the public face in the neighborhood.
• Provide hands-on tax advice and complete preparation services for customers.
• Lead local marketing initiatives to grow TurboTax client base and foster long-term relationships.
• Deliver excellent customer experiences through professionalism and personalized service.

Skills

Tax expertise

Bilingual English/Spanish

Front-facing customer service

Community ambassador

Strong communication

Education

Active EA/CPA/attorney license

Tools

Professional tax software

CRM systems

Job description

Intuit, Inc. seeks TurboTax Retail Experts to assist customers in-person at TurboTax Retail or Flagship locations across the United States. You will provide full tax return preparation, tax advice, and software support while building local clientele and long-term relationships.

You will work onsite, collaborate with a team of financial experts, and engage the community to make taxes accessible. This role emphasizes strong customer service, tax knowledge, and active participation in local