In-Store Tax Advisor & Community Advocate

Intuit; Fontana (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Intuit is seeking dedicated TurboTax Retail Experts to work on-site at a TurboTax Retail or Flagship location in the United States. As a trusted advisor, you will provide full-service tax return preparation, tax advice, calculations, and software support to in-person customers, helping them navigate complex tax situations.

You will grow Intuit's local client base by connecting with the community, building long-term relationships, and delivering a best-in-class customer experience through

Responsibilities

• Be a Proactive Community Ambassador: Represent TurboTax locally, engage with new prospects, nurture leads and convert prospects into long-term clients.
• Provide Tax Expertise: Give hands-on tax advice and complete preparation services for TurboTax customers, handle simple to complex tax situations, and provide future tax planning advice.
• Deliver a Best in Class Customer Experience: Offer professional, client-focused service and build long-term relationships; assist with in-person and video interactions; address client inquiries.

Skills

Tax expertise

Customer service

Community engagement

On-site presence

Job description

Intuit is seeking dedicated TurboTax Retail Experts to work on-site at a TurboTax Retail or Flagship location in the United States. As a trusted advisor, you will provide full-service tax return preparation, tax advice, calculations, and software support to in-person customers, helping them navigate complex tax situations.

You will grow Intuit's local client base by connecting with the community, building long-term relationships, and delivering a best-in-class customer experience through