In-Store Stocker & Customer Service Pro

The Michael's Companies; Freehold, Northern (NJ, KY); Hybrid; USD 22,000 - 26,000; Full time

Job summary

The Michaels Companies in Freehold, NJ is seeking a customer-focused Retail Team Member to support daily store operations in a busy retail environment. You will assist customers, perform checkout duties, and help with truck unloads and merchandising to keep shelves stocked and well-presented.

Responsibilities include promoting the Rewards program and Private Label Credit Cards, participating in VOC feedback, and supporting omni-channel processes like BOPIS and SFS.

Qualifications

• Experience in retail and customer service is preferred.

Responsibilities

• Deliver friendly customer service and assist customers in-store.
• Execute fast and friendly checkout with cash handling to standards.
• Unload trucks and stock merchandise; maintain store recovery and planograms.
• Engage customers about rewards programs and credit cards; enroll customers.

Skills

Retail customer service

Job description

The Michaels Companies in Freehold, NJ is seeking a customer-focused Retail Team Member to support daily store operations in a busy retail environment. You will assist customers, perform checkout duties, and help with truck unloads and merchandising to keep shelves stocked and well-presented.

Responsibilities include promoting the Rewards program and Private Label Credit Cards, participating in VOC feedback, and supporting omni-channel processes like BOPIS and SFS.