In-Store Shopper: Flexible Hours + Weekend Availability

Whole Foods Market, Inc; Framingham (MA); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market, Inc. in Framingham, MA is seeking an In-Store Shopper to prepare orders for delivery or pickup and to support the Customer Service & E-Commerce teams. You’ll shop across the store, handle online orders, and assist customers with a positive, helpful approach. Shifts include Saturdays, Sundays, and evenings.

Role requires flexibility, ability to work in busy periods, and cross-training to support multiple teams. High school diploma preferred and English proficiency required.

Qualifications

• Strong customer service and hospitality skills.
• Attention to detail and problem-solving abilities.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Fulfills online orders accurately using handheld devices.
• Verify order accuracy and quality control processes.
• Learn product knowledge and customer service standards.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with age verification for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of promotions and events.
• Maintain a positive work environment and communicate clearly.
• Attend daily leadership huddles and support initiatives across formats.

Skills

Customer service

Hospitality

Problem solving

Multi-tasking

Flexible schedule

English proficiency

Education

High school diploma or equivalent

Job description

Whole Foods Market, Inc. in Framingham, MA is seeking an In-Store Shopper to prepare orders for delivery or pickup and to support the Customer Service & E-Commerce teams. You’ll shop across the store, handle online orders, and assist customers with a positive, helpful approach. Shifts include Saturdays, Sundays, and evenings.

Role requires flexibility, ability to work in busy periods, and cross-training to support multiple teams. High school diploma preferred and English proficiency required.