In-Store Sales & Guest Experience Specialist

Colen Built Development, LLC; Ocala (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Holidays & Vacations

Weekly Pay

Health Benefits & matching 401K

Employee Assistance Program

Employee Referral Program

Discount on fitness membership

Job summary

Bridgenet Communications is seeking an In-Store Sales Customer Service Administrator to deliver exceptional guest experiences at the DCM office serving On Top of The World Communities, Stone Creek, and Calesa Township. The role blends administrative precision with hospitality, processing contracts and warranties, managing inventory, coordinating appointments, and supporting sales and service operations.

The ideal candidate will greet guests warmly, handle calls professionally, and maintain a

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• CRM experience preferred.

Responsibilities

• Greets every guest warmly, creating a welcoming first impression, whether in person or over the phone.
• Process customer contracts and warranties with accuracy and timeliness.
• Manage inventory systems and coordinate appointments for sales and service.
• Field calls with professional etiquette and provide info or follow up as needed.
• Support sales and service operations with data, reports, and administrative tasks.
• Uphold hospitality standards and OTOW protocols in all interactions.

Skills

Verbal & written communication

Customer service

Bilingual Spanish

CRM systems

Microsoft Office

Attention to detail

Education

High School Diploma or equivalent

Tools

CRM software

Microsoft Office

Phone system

Job description

Bridgenet Communications is seeking an In-Store Sales Customer Service Administrator to deliver exceptional guest experiences at the DCM office serving On Top of The World Communities, Stone Creek, and Calesa Township. The role blends administrative precision with hospitality, processing contracts and warranties, managing inventory, coordinating appointments, and supporting sales and service operations.

The ideal candidate will greet guests warmly, handle calls professionally, and maintain a