In-Store Sales & Customer Support Associate

Linde Gas & Equipment; Lowell (MA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

Life insurance

Paid holidays

Vacation

Employee discount

Education & growth opportunities

Job summary

Linde Gas & Equipment Inc. in Lowell, MA is seeking an In-Store Sales Associate to support customers at the counter, handle telephone orders, and assist the Outside Sales team. You will conduct warehouse duties and promote gas products and accessories to meet sales targets.

Ideal candidates have 1+ year in Customer Service or Inside/Counter Sales, strong customer service skills, and the ability to lift 50 lbs. The role offers a competitive pay rate and benefits package.

Qualifications

• High school diploma or GED required or preferred.
• 1+ year in Customer Service / Inside Sales / Counter Sales preferred.
• Must have excellent customer service skills with no DUI/DWI in the last 10 years.

Responsibilities

• Receive and enter telephone orders, answer questions, resolve issues and trace orders or shipments.
• Serve customers through counter sales in the store.
• Conduct warehouse duties, including moving cylinders for customers.
• Provide sales support to the Outside Sales team.
• Evaluate and recommend appropriate products, equipment, and programs.
• Promote add-on sales of gases and high-margin accessories and conduct product demos.
• Maintain customer records and pricing, ensure proper account setup.
• Perform outbound calls to retail and small 'B' customers.
• Sell products at minimum discount to achieve target margins and support other locations as needed.

Skills

Customer service

Inside sales

Counter sales

Education

High school diploma / GED

Job description

Linde Gas & Equipment Inc. in Lowell, MA is seeking an In-Store Sales Associate to support customers at the counter, handle telephone orders, and assist the Outside Sales team. You will conduct warehouse duties and promote gas products and accessories to meet sales targets.

Ideal candidates have 1+ year in Customer Service or Inside/Counter Sales, strong customer service skills, and the ability to lift 50 lbs. The role offers a competitive pay rate and benefits package.