In-Store Sales & Customer Service Pro

Linde Gas & Equipment; Waukegan (IL); Presencial; USD 30.000 - 39.000; Jornada completa

Descripción de la vacante

Linde Gas & Equipment Inc. in Waukegan, IL is seeking a Counter Sales Associate to support customers at the retail counter and handle telephone orders. You will assist with product recommendations, pricing accuracy, and order tracking to ensure on-time delivery.

The role emphasizes strong customer service, ability to lift up to 50 lbs, and collaboration with the Outside Sales team to meet sales targets. You will work 1st shift in-store with opportunities for growth.

Formación

• High school diploma or GED required.
• 1+ year in Customer Service/Inside Sales/Counter Sales preferred.
• Excellent customer service skills.
• Able to lift 50 lbs.
• No DUI/DWI within the last 10 years.

Responsabilidades

• Perform customer service activities, including receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipments.
• Serve customers through counter sales in the retail store.
• Conduct warehouse duties, including moving cylinders for customers.
• Provide sales support to the Outside Sales team.
• Evaluate and recommend appropriate products, equipment, and programs.
• Promote add-on sales of gases and hard goods accessories and conduct product demonstrations.
• Maintain customer records and files, ensuring accurate account setup and pricing.
• Perform outbound calls to retail and small 'B' customers.
• Sell products at minimum discount to achieve target margins and occasionally support additional locations.

Conocimientos

Customer service

Inside Sales

Counter Sales

Educación

High school diploma / GED

Descripción del empleo

Linde Gas & Equipment Inc. in Waukegan, IL is seeking a Counter Sales Associate to support customers at the retail counter and handle telephone orders. You will assist with product recommendations, pricing accuracy, and order tracking to ensure on-time delivery.

The role emphasizes strong customer service, ability to lift up to 50 lbs, and collaboration with the Outside Sales team to meet sales targets. You will work 1st shift in-store with opportunities for growth.