In-Store Sales & Customer Service Pro

Citi Trends; Goldsboro (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to drive satisfaction in a fast-paced retail environment. In this role, you will engage customers, process transactions, assist with merchandising, and support loss prevention while upholding store safety and professional appearance.

Previous retail experience is a plus. This position requires flexibility to work evenings and weekends and a proactive attitude to contribute to a

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform math calculations (percentages, totals).

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to policy.
• Provide courteous customer service and handle transactions.
• Maintain store appearance and housekeeping.
• Explain exchange/refund policies to customers.
• Assist with loss prevention and reporting incidents.

Skills

Communication

Organizational skills

Flexible schedule

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to drive satisfaction in a fast-paced retail environment. In this role, you will engage customers, process transactions, assist with merchandising, and support loss prevention while upholding store safety and professional appearance.

Previous retail experience is a plus. This position requires flexibility to work evenings and weekends and a proactive attitude to contribute to a