In-Store Sales & Customer Experience Pro

Bath & Body Works; Rapid City (SD); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

DailyPay

Tuition assistance

Health benefits

Merchandise discount

EAP

Parental leave

Job summary

Bath & Body Works in Rapid City, SD is hiring a Sales Associate to be the face of the brand, helping customers find products that fit their needs and creating positive, high-energy experiences on the sales floor. You will use product knowledge, demonstrate items, enroll customers in rewards, and ensure accurate checkout while keeping the store neat, replenished and visually compelling.

This role requires physical activity, lifting up to 50 pounds, and flexibility to work evenings, weekends and

Qualifications

• Customer-first retail mindset with focus on needs-based selling.
• Proven ability to meet sales goals in a fast-paced setting.
• Clear communication and active listening to assist customers.
• Strong ability to de-escalate issues and maintain calm.
• Availability for peak shifts including evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Customer service

Sales experience

Communication skills

De-escalation

Flexibility schedule

Job description

Bath & Body Works in Rapid City, SD is hiring a Sales Associate to be the face of the brand, helping customers find products that fit their needs and creating positive, high-energy experiences on the sales floor. You will use product knowledge, demonstrate items, enroll customers in rewards, and ensure accurate checkout while keeping the store neat, replenished and visually compelling.

This role requires physical activity, lifting up to 50 pounds, and flexibility to work evenings, weekends and