Retail Sales Support: In-Store Customer Experience

Bath & Body Works; Easley (SC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

On-demand wages with DailyPay

40% merchandise discount

Tuition-free education with Guild

Job summary

Bath & Body Works is hiring a Sales Support associate in a fast-paced retail environment. You will help customers find the right products, share product information, demonstrate items, and offer personalized recommendations.

Join a brand that supports growth, offers competitive benefits, and values safe, engaging store experiences. This role emphasizes teamwork, efficiency at the cash wrap, and maintaining brand standards on the sales floor.

Qualifications

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Recover and replenish merchandise on the sales floor to brand standards.
• Process merchandise to be sales floor ready and maintain the back room.
• Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting.
• Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Customer service

Sales experience

Effective communication

De-escalation

Flexible shifts

Job description

Bath & Body Works is hiring a Sales Support associate in a fast-paced retail environment. You will help customers find the right products, share product information, demonstrate items, and offer personalized recommendations.

Join a brand that supports growth, offers competitive benefits, and values safe, engaging store experiences. This role emphasizes teamwork, efficiency at the cash wrap, and maintaining brand standards on the sales floor.