Dynamic Retail Sales & Customer Experience Specialist

Bath & Body Works; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Tuition assistance

Employee assistance program

Paid time off

Job summary

Bath & Body Works is seeking a Sales Associate to welcome customers and help them find the right products. You will drive sales, enroll customers in the rewards program, and ensure a fast, friendly checkout experience while maintaining store standards.

Join a team focused on a high-energy atmosphere, product knowledge, and customer care. Availability for peak times and holidays is required, with opportunities for growth and an employee discount.

Qualifications

• Customer-first mindset for retail environments.
• Proven ability to drive sales and customer satisfaction.
• Strong communication and listening skills.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Customer service

Sales experience

Communication skills

De-escalation

Flexible schedule

Job description

Bath & Body Works is seeking a Sales Associate to welcome customers and help them find the right products. You will drive sales, enroll customers in the rewards program, and ensure a fast, friendly checkout experience while maintaining store standards.

Join a team focused on a high-energy atmosphere, product knowledge, and customer care. Availability for peak times and holidays is required, with opportunities for growth and an employee discount.