In-Store Customer Experience Specialist

Bath & Body Works; San Diego (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay on-demand pay

Tuition assistance via Guild

Job summary

Bath & Body Works in San Diego is seeking a friendly Sales Associate to greet customers, understand needs, and recommend products that fit their style and mood.

You'll help drive sales, enroll customers in rewards, handle checkout, restock shelves, and keep the store visually appealing while upholding safety and company standards. This role offers daily or weekly pay options and opportunities to grow with the brand.

Qualifications

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Customer-first mindset

Sales experience

Effective communication

De-escalation skills

Flexible availability

Job description

Bath & Body Works in San Diego is seeking a friendly Sales Associate to greet customers, understand needs, and recommend products that fit their style and mood.

You'll help drive sales, enroll customers in rewards, handle checkout, restock shelves, and keep the store visually appealing while upholding safety and company standards. This role offers daily or weekly pay options and opportunities to grow with the brand.