Brand Experience Retail Associate

Bath & Body Works; Vienna (WV); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

40% merchandise discount

Paid time off

Tuition assistance

Employee assistance program

Job summary

Bath & Body Works is seeking a Sales Associate to be the face of the store, understanding customers’ needs and helping them find the best products for themselves and others. You will deliver exceptional customer experiences and contribute to sales growth in a high-energy environment.

Responsibilities include upselling, enrolling customers in rewards, performing cash wrap duties, maintaining store standards, and supporting floorset and visual merchandising efforts.

Qualifications

• Customer-first focus in a fast-paced retail setting.
• Proven ability to drive sales and deliver strong customer experiences.
• Clear communication and receptiveness to feedback.
• Ability to de-escalate store and customer situations.
• Willingness to work peak days, weekends and holidays.

Responsibilities

• Deliver exceptional in-store experiences through product knowledge and selling behaviors.
• Build connections by uncovering needs and making personalized recommendations.
• Drive rewards program enrollment and engagement at checkout.
• Provide a friendly cash wrap experience and keep the register area tidy.
• Support replenishment, visual standards, and floor presentation.
• Assist with floorset execution, window changes and marketing placement.

Skills

Customer-first mindset

Sales experience

Effective communication

De-escalation skills

Flexible availability

Job description

Bath & Body Works is seeking a Sales Associate to be the face of the store, understanding customers’ needs and helping them find the best products for themselves and others. You will deliver exceptional customer experiences and contribute to sales growth in a high-energy environment.

Responsibilities include upselling, enrolling customers in rewards, performing cash wrap duties, maintaining store standards, and supporting floorset and visual merchandising efforts.