In-Store Replenishment & Customer Experience Pro

Michaels Stores; Maryland; On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Employee discounts

Job summary

Michaels Stores in Worcester, MA is seeking a customer-focused team member to assist shoppers and maintain a well-stocked, inviting store environment. You will handle checkout duties and participate in truck unloading and stocking tasks.

The role requires standing for long periods and working nights, weekends, and early mornings as needed. Experience in retail or customer service is preferred and team members may receive discounts and benefits.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enroll them.
• Assist with omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain store recovery and in-stock conditions; process merchandise returns and transfers.

Skills

Customer service

Cash handling

Stocking

SOP compliance

Job description

Michaels Stores in Worcester, MA is seeking a customer-focused team member to assist shoppers and maintain a well-stocked, inviting store environment. You will handle checkout duties and participate in truck unloading and stocking tasks.

The role requires standing for long periods and working nights, weekends, and early mornings as needed. Experience in retail or customer service is preferred and team members may receive discounts and benefits.