Electronics Repair Technician – Diagnostics & Customer Service

uBreakiFix; Montgomery (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Accrued PTO

Flexible schedule

Paid time off

Tools provided

Job summary

uBreakiFix in the United States is seeking a skilled Technician – Electronics Repair to diagnose, troubleshoot, and repair devices while delivering excellent customer service. Soldering and console experience are a plus but not required.

You will greet customers, present clear repair estimates, and ensure repairs meet quality standards. This role supports a dynamic, team-oriented store environment with flexible hours including weekends.

Qualifications

• Outstanding customer service skills.
• Excellent technical, problem solving, and analytical skills.
• Exceptional organizational skills.
• Strong written and oral communication skills.
• Proficient in Microsoft Office.
• Work well in team environment.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or GED.

Responsibilities

• Diagnose, troubleshoot and repair devices.
• Provide recommendations for problem resolution.
• Explain complex technical issues to customers in a non-technical, simple to understand manner.
• Provide repair and replacement estimates to customers.
• Ensure that all repairs meet or exceed uBreakiFix quality standards
• Greet customers in a friendly manner and maintain a positive work environment.
• Answer phone calls to the store with a professional, courteous and friendly demeanor.
• Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations.
• Keep track of all devices and inventory while safeguarding all store stock.
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair.
• Maintain the cleanliness and professional appearance of the store.

Skills

Customer service

Technical skills

Problem solving

Organizational skills

Communication

Microsoft Office

Teamwork

Flexible hours

High school diploma

Education

High school diploma or GED

Tools

Microsoft Office

Job description

uBreakiFix in the United States is seeking a skilled Technician – Electronics Repair to diagnose, troubleshoot, and repair devices while delivering excellent customer service. Soldering and console experience are a plus but not required.

You will greet customers, present clear repair estimates, and ensure repairs meet quality standards. This role supports a dynamic, team-oriented store environment with flexible hours including weekends.