Computer Repair Technician - Grow Your Skills & Earn More

Unitedsmarttech; Garland (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Starting at $15/hr

Monthly store incentive

Comprehensive benefits: Life, Vision,

Job summary

On Demand Services LLC dba uBreakiFix by Asurion in Garland, TX, is seeking a Computer Repair Technician to diagnose, troubleshoot, and repair hardware and software for customers in a retail setting.

You will explain issues simply, provide repair estimates, maintain records, and uphold quality standards of uBreakiFix by Asurion. The role emphasizes customer service and teamwork in a fast-paced store.

Starting pay is $15/hour with monthly incentives, plus benefits and opportunities for advancement.

Qualifications

• Proven technical, problem-solving, and analytical abilities.
• Proficiency in Microsoft Office.
• Experience with repair of computer hardware and software.
• Soldering experience is preferred but not required.
• Familiarity with internet security and data privacy principles.

Responsibilities

• Diagnose and troubleshoot hardware and software problems.
• Provide timely solutions to technical issues faced by customers.
• Explain complex concepts in simple terms and offer repair recommendations.
• Provide repair and replacement estimates to customers.
• Maintain repair records and ensure quality standards are met.
• Greet customers, handle phone inquiries, and uphold a positive store environment.
• Keep track of devices and safeguard store stock; use POS for updates.

Skills

Technical problem-solving

Microsoft Office

Computer hardware repair

Soldering

Internet security awareness

Education

Electronics certification

Job description

On Demand Services LLC dba uBreakiFix by Asurion in Garland, TX, is seeking a Computer Repair Technician to diagnose, troubleshoot, and repair hardware and software for customers in a retail setting.

You will explain issues simply, provide repair estimates, maintain records, and uphold quality standards of uBreakiFix by Asurion. The role emphasizes customer service and teamwork in a fast-paced store.

Starting pay is $15/hour with monthly incentives, plus benefits and opportunities for advancement.