Retail Customer Service & Tint Specialist

Sherwin-Williams; Hamilton Township (NJ); On-site; USD 18,000 - 23,000; Full time

Job summary

Sherwin-Williams in Hamilton, NJ seeks a Customer Service Specialist for Store #5066 at 541 Rte. 33 Hamilton Sq.

The role involves assisting wholesale and retail customers, recommending product solutions, and resolving concerns to maximize client satisfaction while helping meet the store's sales goals. The position emphasizes strong customer service, product knowledge, and accurate transactions, with duties including stocking, merchandising, and occasional deliveries.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver's License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Job description

Sherwin-Williams in Hamilton, NJ seeks a Customer Service Specialist for Store #5066 at 541 Rte. 33 Hamilton Sq.

The role involves assisting wholesale and retail customers, recommending product solutions, and resolving concerns to maximize client satisfaction while helping meet the store's sales goals. The position emphasizes strong customer service, product knowledge, and accurate transactions, with duties including stocking, merchandising, and occasional deliveries.