In-Store Mobile Tech & Service Specialist | Stock Grants

T-Mobile; Century Park (LA); On-site; USD 56,482,000 - 82,656,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off and holidays

Health, dental and vision insurance

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers, demonstrate technology and service plans, and guide shoppers through their journey in a fast-paced retail environment.

You will learn product knowledge, use digital tools, and complete training. The role offers a competitive base pay, training pay, opportunities for stock grants, and comprehensive benefits as part of the Total Rewards package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Strong communication and problem-solving skills for retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Customer Service

Communication

Sales

Change Agility

Multitasking

Engaging People

Teamwork Orientation

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers, demonstrate technology and service plans, and guide shoppers through their journey in a fast-paced retail environment.

You will learn product knowledge, use digital tools, and complete training. The role offers a competitive base pay, training pay, opportunities for stock grants, and comprehensive benefits as part of the Total Rewards package.