In-Store Guest Services Associate

Hy-Vee, Inc.; Peoria (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Benefits information

Job summary

Hy-Vee, Inc. in Peoria, IL is seeking a Customer Service associate in the Grocery department. You will perform cashier and postal-related tasks, handle Western Union orders, and assist with dry cleaning and lottery services, while maintaining a positive store image.

This non-exempt role requires strong interpersonal skills, basic math, and the ability to manage multiple tasks in a fast-paced environment. Training provided and customer satisfaction is a priority.

Qualifications

• Excellent customer service skills and courtesy in all interactions.
• Basic arithmetic skills for handling cash, checks, and money orders.
• Ability to interpret instructions and guide customers effectively.

Responsibilities

• Provide prompt, friendly customer service in person and on the phone.
• Assist customers with finding products and completing transactions.
• Process mail, Western Union orders, utility bills, checks, and money orders.
• Sell money orders and cash checks; assist with lottery and other services.

Skills

Customer service

Basic math

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. in Peoria, IL is seeking a Customer Service associate in the Grocery department. You will perform cashier and postal-related tasks, handle Western Union orders, and assist with dry cleaning and lottery services, while maintaining a positive store image.

This non-exempt role requires strong interpersonal skills, basic math, and the ability to manage multiple tasks in a fast-paced environment. Training provided and customer satisfaction is a priority.