Self-Checkout Customer Service Specialist

Hy-Vee; Peoria (IL); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Hy-Vee in Peoria, IL is seeking a Self-Checkout Clerk to provide friendly service, operate a cash register, assist customers at self-checkout and maintain clean, organized checkout areas. The role requires handling cash, processing transactions, and educating customers on self-checkout usage.

A strong focus on customer satisfaction and teamwork is essential in a fast-paced store environment. The position emphasizes engaging with customers by name when possible, assisting with bagging, and

Qualifications

• Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Able to follow verbal or demonstrated instructions and request supplies as needed.

Responsibilities

• Provides prompt, efficient and friendly customer service at all times.
• Assists customers at self-checkout lanes and educates them on equipment usage.
• Operates cash register and processes transactions accurately and efficiently.
• Stocks and rotates merchandise, maintains clean shelves, and keeps the checkout area organized.
• Gathers customer feedback and follows up with appropriate personnel.

Skills

Customer service

Cash handling

Point of sale

Interpersonal skills

Education

No formal education required

Tools

Pallet jack

Box cutter

Cash registers

Trash compactor

Fork lift

Calculator

Telephone

Intercom

Cardboard compactor

Copier

Fax

Job description

Hy-Vee in Peoria, IL is seeking a Self-Checkout Clerk to provide friendly service, operate a cash register, assist customers at self-checkout and maintain clean, organized checkout areas. The role requires handling cash, processing transactions, and educating customers on self-checkout usage.

A strong focus on customer satisfaction and teamwork is essential in a fast-paced store environment. The position emphasizes engaging with customers by name when possible, assisting with bagging, and