In-Store Flooring Design Consultant

Floor & Decor; Saugus (MA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and holidays

Job summary

Floor & Decor Designers provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with customers. They meet with customers, listen to project needs, educate on requirements, and craft a design concept aligned with personal style, lifestyle and budget.

Responsibilities include greeting customers, scheduling appointments, advising on tile/wood/stone and accessories, and managing multiple projects with clear communication from inquiry to

Qualifications

• Minimum of 1 year interior design or retail/sales experience
• Degree in Design is a plus
• Knowledge of hard surface flooring is a plus
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office
• Internal candidates must have 12 months of experience in a design consultant position

Responsibilities

• Greet store customers and support design walk-in needs
• Schedule design appointments and develop clientele via networking, referrals, and store leads
• Provide tile, wood, stone and accessory advice for residential and commercial projects
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple projects with accuracy and timely follow-up, maintaining clear communication
• Collaborate with leadership to manage projects from inquiry to installation and meet goals
• Support company initiatives by modeling best practices with staff
• Stay current with design trends in the market
• Utilize design applications such as Salesforce, Online Design Scheduler, and MyProject

Skills

Interpersonal skills

Verbal & written communication

Mathematical skills

Multi-tasking

Education

Design degree (plus)

Tools

Salesforce

Online Design Scheduler

MyProject

Job description

Floor & Decor Designers provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with customers. They meet with customers, listen to project needs, educate on requirements, and craft a design concept aligned with personal style, lifestyle and budget.

Responsibilities include greeting customers, scheduling appointments, advising on tile/wood/stone and accessories, and managing multiple projects with clear communication from inquiry to