In-Store Financial Solutions Specialist

Community Choice Financial Family of Brands; North Las Vegas (NV); On-site; USD 47,665,000 - 64,885,000; Full time

Benefits offered by this job

On-the-job training

Learning modules

Cross-brand opportunities

Key Holder Program

Performance-based advancement

Educational reimbursement

Health insurance

401(k)

Life and AD&D insurance

Discount marketplace

PTO 12 days

Job summary

Community Choice Financial Family of Brands in North Las Vegas, NV is seeking a Customer Service Representative to help customers access financial solutions and provide in-store experiences.

You will process transactions such as check cashing, money transfers, and customer payments, while building connections with a diverse customer base. Training and development are provided to support long-term success in this entry-level role.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing customer appointments.
• Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
• Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
• Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
• Uphold compliance with Company policies and

Job description

Community Choice Financial Family of Brands in North Las Vegas, NV is seeking a Customer Service Representative to help customers access financial solutions and provide in-store experiences.

You will process transactions such as check cashing, money transfers, and customer payments, while building connections with a diverse customer base. Training and development are provided to support long-term success in this entry-level role.