In-Store Diesel Equipment Technician II

Rural King; Rocky Mount (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

PTO & 401(k)

Training programs

Career advancement

Team environment

Job summary

Rural King is seeking an experienced Mechanic II to diagnose, service, and repair customer and company-owned equipment in our in-store repair operation. This role supports diesel-powered tractors, mowing equipment, UTVs, and forklifts while managing repair work orders, parts ordering, and warranty claims.

If you enjoy advanced troubleshooting, solving mechanical problems, and delivering high-quality equipment service, join our team and contribute to a family-owned retailer focused on dependable,

Qualifications

• 3+ years of diesel repair experience or equivalent combination of education and experience.
• Advanced mechanical skills with experience diagnosing and repairing diesel, small engine, electrical, hydraulic, and air conditioning systems.
• Strong mechanical troubleshooting and diagnostic skills.
• Experience using diagnostic equipment, multimeters, service tools, manuals, schematics, and technical diagrams.
• Proficiency with Microsoft Office and computer-based systems.
• Experience with CRM software, diagnostic programs, barcode scanning systems, or wireless handheld devices.
• EPA 609 certification preferred but not required.

Responsibilities

• Diagnose, troubleshoot, service, repair, and maintain diesel engines, small engines, tractors, mowing equipment, UTVs, lawn and garden equipment, and forklifts.
• Perform preventative maintenance and basic to advanced service on customer and company-owned equipment.
• Diagnose and repair diesel, electrical, hydraulic, air conditioning, and mechanical systems.
• Manage repair work orders from intake through completion, including documentation, parts ordering, repairs, and warranty claims.
• Use diagnostic software, multimeters, service tools, repair manuals, diagrams, and schematics to identify equipment issues and complete repairs.
• Complete warranty documentation and process claims according to manufacturer requirements.
• Order and manage special-order parts needed for repairs.
• Document work performed, repair progress, identified issues, and recommended next steps.
• Communicate repair recommendations, service updates, and maintenance information to customers.
• Assist with equipment sales and customer education when needed.
• Load and unload customer and company-owned equipment for repair, service, and delivery.
• Safely operate forklifts, gantry cranes, electric hoists, diagnostic equipment, and shop tools.

Skills

Diesel repair

Small engine repair

Electrical systems

Hydraulic systems

Diagnostics

Customer service

Tools

Diagnostic software

Multimeters

Repair manuals

Diagrams

CRM software

Barcode scanners

Job description

Rural King is seeking an experienced Mechanic II to diagnose, service, and repair customer and company-owned equipment in our in-store repair operation. This role supports diesel-powered tractors, mowing equipment, UTVs, and forklifts while managing repair work orders, parts ordering, and warranty claims.

If you enjoy advanced troubleshooting, solving mechanical problems, and delivering high-quality equipment service, join our team and contribute to a family-owned retailer focused on dependable,