In-Store CSR & Payments Specialist — Growth & Training

CCF Family of Brands; North Topeka (KS); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

On-the-job training

Educational reimbursement program

Medical insurance options with telemed

401(k) plan with company match

Life insurance

Paid time off (12 days first year)

Employee discounts

Casual dress code (jeans allowed)

Job summary

Speedy Cash in Topeka, KS is seeking a Customer Service Representative to help the community access financial solutions. You will process transactions, provide in-store service, and build connections with a diverse customer base in a high-performance environment.

The role offers hands-on training and opportunities for advancement within a fast-growing company. Typical schedule includes full-time, in-person work with potential weekend shifts.

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills with customers and colleagues.
• Meticulous attention to detail and data entry accuracy.
• Proficiency using phones, POS system, Microsoft Office, and other computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision in the POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing appointments.
• Maintain store appearance, cleanliness, and security procedures.

Skills

Verbal communication

Written communication

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Topeka, KS is seeking a Customer Service Representative to help the community access financial solutions. You will process transactions, provide in-store service, and build connections with a diverse customer base in a high-performance environment.

The role offers hands-on training and opportunities for advancement within a fast-growing company. Typical schedule includes full-time, in-person work with potential weekend shifts.