In-Store Customer Service Associate – Loan Support

LoanMax Title Loans; White Rock (NM); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative in Santa Fe, NM. The role focuses on assisting potential borrowers and customers with loan information, evaluating vehicles, managing payments, and maintaining ongoing account communication.

The candidate will operate in a full-time in-store role with a schedule from 10:00 AM to 6:00 PM on weekdays and rotating Saturdays, never on Sundays. The company emphasizes honest, respectful service and compliance with policies.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills.
• Ability to work full-time schedule as listed.
• Attention to detail and organized work style.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Organized

Full-time availability

Education

High school diploma or equivalent

Tools

Computer

Data entry

Job description

LoanMax Title Loans is seeking a Customer Service Representative in Santa Fe, NM. The role focuses on assisting potential borrowers and customers with loan information, evaluating vehicles, managing payments, and maintaining ongoing account communication.

The candidate will operate in a full-time in-store role with a schedule from 10:00 AM to 6:00 PM on weekdays and rotating Saturdays, never on Sundays. The company emphasizes honest, respectful service and compliance with policies.