In-Store Customer Expert & Framing Specialist

Michaels; Austin (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

401(k) with company match

Medical, dental, vision benefits

Job summary

Michaels is seeking a customer-focused team member for its Austin, TX store. You will help customers locate products, provide solutions, and ensure a fast, friendly checkout experience.

You’ll participate in truck unloading, stocking, planograms, and store recovery to maintain an in-stock, welcoming environment. You will engage customers in rewards programs, contribute to omni-channel processes like BOPIS and SFS, and support safety programs while adhering to SOPs.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; process cash handling to standards.

Skills

Customer service

Cash handling

Job description

Michaels is seeking a customer-focused team member for its Austin, TX store. You will help customers locate products, provide solutions, and ensure a fast, friendly checkout experience.

You’ll participate in truck unloading, stocking, planograms, and store recovery to maintain an in-stock, welcoming environment. You will engage customers in rewards programs, contribute to omni-channel processes like BOPIS and SFS, and support safety programs while adhering to SOPs.