Custom Framing Specialist & Retail Customer Service

Michaels Stores; Houston (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental & vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

Michaels Stores in Houston, TX is seeking a team member to build customer relationships and provide custom framing solutions. You will assist customers in finding products, format framing orders, and maintain a clean, well-merchandised store.

The role emphasizes friendly service, adherence to SOPs, and involvement in omnichannel processes, with opportunities to contribute to a busy frame shop environment.

Qualifications

• Basic computer skills.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance to laws and requirements.
• Use personal designer by Elevated ABC Deliver to build relationships while creating Custom Framing solutions.
• Complete framing orders with quality and on time.
• Maintain the ready made frame department and other areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find products.
• Support shrink and safety programs.
• Operate cash register and perform cash handling to SOPs.
• Assist with Omni channel processes.

Skills

Basic computer skills

Measuring skills

Framing equipment

Glass cutter

Tools

Framing equipment

Glass cutter

Job description

Michaels Stores in Houston, TX is seeking a team member to build customer relationships and provide custom framing solutions. You will assist customers in finding products, format framing orders, and maintain a clean, well-merchandised store.

The role emphasizes friendly service, adherence to SOPs, and involvement in omnichannel processes, with opportunities to contribute to a busy frame shop environment.