Custom Framing & Retail Sales Specialist

Michaels Stores; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Discount programs

Job summary

Michaels Stores in Austin, TX is seeking a customer-focused framing associate to help customers create custom framing solutions, assist with sales, and keep the store neat and well stocked.

You will build relationships with customers, guide them to the right products, operate the framing equipment, and support omni-channel processes while delivering friendly service in a busy retail environment. This role requires standing for long periods and may involve lifting heavy frames at times.

Qualifications

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Build customer relationships and help customers find framing solutions.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
• Follow Standard Operating Procedures (SOPs) and Company programs.
• Support shrink and safety programs.
• Interact with others respectfully and promote the organization’s vision and values.
• Participate in truck unload and stocking processes to meet standards and budgets.
• Operate cash register and handle cash to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes.

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

Michaels Stores in Austin, TX is seeking a customer-focused framing associate to help customers create custom framing solutions, assist with sales, and keep the store neat and well stocked.

You will build relationships with customers, guide them to the right products, operate the framing equipment, and support omni-channel processes while delivering friendly service in a busy retail environment. This role requires standing for long periods and may involve lifting heavy frames at times.