In-Store Customer Care Specialist | Growth & Benefits

LoanMax Title Loans

Mission Hills (KS)

On-site

USD 21,000 - 22,000

Full time

7 days ago

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Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid training

Full-time schedule

Career growth opportunities

Medical, dental, vision benefits

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with loan questions, evaluate vehicles, process loans and payments, and maintain accounts. This role emphasizes respectful, proactive service and regular communication.

The position is full-time in-store with hours Monday–Friday 10:00 AM–6:00 PM and rotating Saturdays 9:00 AM–2:00 PM; Sundays are not worked. Competitive pay and benefits apply.

Qualifications

Must be able to work full-time schedule listed above.
Positive attitude and strong work ethic.
Excellent communication skills.
Detail-oriented and organized.
High school diploma or equivalent required.

Responsibilities

Provide exceptional customer service in person and by phone.
Explain loan products, terms, and payment options clearly and professionally.
Evaluate vehicles and process loan applications.
Manage customer accounts and payment processing.
Perform data entry and maintain accurate records.
Make courtesy reminder calls as needed.
Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Positive attitude

Detail-oriented

Strong work ethic

Organized

Education

High school diploma or equivalent

Tools

Computer & data entry

Job description

The position is full-time in-store with hours Monday–Friday 10:00 AM–6:00 PM and rotating Saturdays 9:00 AM–2:00 PM; Sundays are not worked. Competitive pay and benefits apply.

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