Customer Service Representative

CCF Family of Brands; Topeka (KS); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

On-the-job training

Learning management system

Cross-brand training

Key Holder Program

Career advancement

Educational reimbursement

Health insurance

Job summary

Speedy Cash in Topeka, KS is seeking a Customer Service Representative to help customers access financial solutions and deliver an outstanding in-store experience.

You will process transactions such as check cashing, money transfers, and customer payments, while receiving hands-on training and coaching to support your long-term career development. This entry-level role offers growth opportunities across our brand network.

Responsibilities

• Process transactions (check cashing, money transfers, and customer payments)
• Provide exceptional in-store experiences and build connections with diverse customers
• Participate in hands-on training, coaching, and development for long-term success

Job description

Your Opportunity

Customer Service Representative

Speedy Cash

Topeka, KS

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands‑on training, coaching, and development as we invest in your long‑term success. If you’re looking for an opportunity to advance at a fast‑growing, profitable, impact‑driven company, then read on!

What We Offer

Compensation

The hourly wage for the position is $18.25 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.

Benefits & Perks

• Paid on‑the‑job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e‑learning modules to help boost your professional and personal development.
• Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
• Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
• Performance‑based career advancement.
• Educational Reimbursement Program.
• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short‑term and long‑term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
• Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
• Paid time off that grows with you, starting with 12 days in your first year.
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