In-Room Mini Bar Concierge

FAIRMONT; New Orleans (LA); On-site; USD 24,000 - 38,000; Full time

Job summary

FAIRMONT New Orleans is seeking a dedicated Mini Bar Attendant to maintain in-room mini bar inventories and deliver exceptional guest service. You will replenish beverages and snacks, log charges, inspect items for freshness and presentation, and ensure compliance with Louisiana alcohol laws while upholding luxury hospitality standards.

The role requires flexible schedules including mornings, evenings, weekends, and holidays, with a focus on discreet professionalism in guest rooms and

Qualifications

• Experience in hospitality or guest service preferred.
• Luxury hotel or in-room dining experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently with minimal supervision.
• Professional appearance and demeanor required.

Responsibilities

• Replenish and maintain mini bar inventory in guest rooms according to hotel standards and established par levels.
• Accurately record consumed items and ensure proper posting of charges to guest accounts.
• Inspect mini bar products for freshness, quality, expiration dates, and presentation standards.
• Maintain cleanliness and organization of mini bar storage areas, carts, and guest room service equipment.
• Respond promptly and professionally to guest requests related to mini bar service and amenities.
• Deliver amenities, beverages, snacks, and special requests to guest rooms as assigned.
• Maintain inventory records and communicate replenishment needs to leadership appropriately.
• Ensure compliance with hotel policies regarding responsible alcohol handling and service.
• Verify age identification when applicable and comply with Louisiana alcohol service laws and hotel procedures.
• Collaborate with Housekeeping, Front Office, and Food & Beverage teams to support seamless guest experiences.
• Report maintenance concerns, missing inventory, or guest room issues promptly.
• Maintain confidentiality, professionalism, and discretion while entering occupied guest rooms.
• Follow all food safety, sanitation, and workplace safety procedures.
• Uphold luxury hospitality standards through professionalism, appearance, and exceptional guest service.

Skills

Guest service

Attention to detail

Communication skills

Inventory tracking

Professional appearance

Independence

Job description

FAIRMONT New Orleans is seeking a dedicated Mini Bar Attendant to maintain in-room mini bar inventories and deliver exceptional guest service. You will replenish beverages and snacks, log charges, inspect items for freshness and presentation, and ensure compliance with Louisiana alcohol laws while upholding luxury hospitality standards.

The role requires flexible schedules including mornings, evenings, weekends, and holidays, with a focus on discreet professionalism in guest rooms and