Mini-Bar Concierge: Guest Experience & Inventory

Highgate; Miami (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick leave

401(k) retirement plan with employer-m

Tuition reimbursement

Job summary

Highgate Hotels in Miami is seeking a Mini-Bar Attendant to maintain, replenish, and monitor in-room mini-bars, ensuring guests have access to a properly stocked selection of beverages, snacks, and amenities. You will track inventory, post charges, and uphold hotel standards for cleanliness and guest service.

Responsibilities include inspecting rooms, replenishing items, recording discrepancies, coordinating with other departments, and ensuring food safety and privacy during service.

Qualifications

• High school diploma or equivalent preferred.
• Experience in hotel operations, food and beverage, housekeeping, inventory control, or related hospitality position preferred.
• Basic mathematical skills and ability to accurately count inventory, record transactions, and identify discrepancies.
• Basic computer skills and ability to learn hotel property management systems and inventory platforms.
• Strong attention to detail, organization, and time-management skills.
• Ability to work independently while maintaining effective communication with other departments.
• Professional demeanor and commitment to guest satisfaction and service excellence.
• Knowledge of food safety, sanitation, and product rotation practices preferred.
• Must be able to maintain confidentiality and respect guest privacy at all times.

Responsibilities

• Inspect guest rooms to verify mini-bar inventory, product presentation, cleanliness, and expiration dates.
• Replenish beverages, snacks, and other mini-bar items per hotel standards.
• Record consumed, missing, damaged, or expired products and ensure charges are posted to the correct guest folio.

Skills

Attention to detail

Mathematical skills

Basic computer skills

Time management

Independent work

Professional demeanor

Guest service focus

Confidentiality awareness

Education

High school diploma or equivalent

Tools

PMS familiarity

Job description

Highgate Hotels in Miami is seeking a Mini-Bar Attendant to maintain, replenish, and monitor in-room mini-bars, ensuring guests have access to a properly stocked selection of beverages, snacks, and amenities. You will track inventory, post charges, and uphold hotel standards for cleanliness and guest service.

Responsibilities include inspecting rooms, replenishing items, recording discrepancies, coordinating with other departments, and ensuring food safety and privacy during service.