In-Room Dining Specialist (PM Shift)

Sage Hospitality Group; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Sage Hospitality Group is hiring a PM shift In Room Dining Attendant at Hotel Van Zandt in Austin, TX. You will be responsible for the setup, delivery, and retrieval of guest room dining orders with an emphasis on quality service and guest satisfaction.

Role requires prior experience of 3 months or more in a similar position, strong knowledge of guest service, cash handling, and fluent English. This on-site role offers opportunities to contribute to memorable guest experiences.

Qualifications

• High school education or equivalent.
• 3+ months experience in a similar role.
• Knowledge of customer service principles and restaurant operations.
• Cash-handling procedures.
• Fluent in English (oral and written).
• Vision and coordination to handle trays.

Responsibilities

• Set up and deliver all food and beverage orders per company guidelines.
• Conduct floor sweeps and retrieve all trays to maintain sanitation.
• Set up and deliver VIP amenities.
• Service all hospitality suites in line with BEO and policies.
• Complete shift sidework per hotel operating policies.
• Respond to guest needs and issues to ensure quality and drive future sales.
• Report all communications to the shift supervisor.
• Handle cash in accordance with policies.

Skills

Customer service principles

Food server function

Restaurant/kitchen operations

Cash handling

English fluency

Education

High school diploma or equivalent

Job description

Sage Hospitality Group is hiring a PM shift In Room Dining Attendant at Hotel Van Zandt in Austin, TX. You will be responsible for the setup, delivery, and retrieval of guest room dining orders with an emphasis on quality service and guest satisfaction.

Role requires prior experience of 3 months or more in a similar position, strong knowledge of guest service, cash handling, and fluent English. This on-site role offers opportunities to contribute to memorable guest experiences.