In Room Dining Server- Room Service- Full Time

Ocean Casino Resort; Atlantic City (NJ); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Free Meal while on shift

Free Parking

Job summary

Ocean Casino Resort is seeking an In Room Dining Server to deliver timely in-room dining orders and ensure guest satisfaction. The role involves running orders to rooms, restocking supplies, dressing tables, and bussing tables as part of a high-volume, high-quality service standard.

The position requires the ability to work in a fast-paced environment, strong communication with guests and team members, and a willingness to work days, nights, weekends and holidays.

Qualifications

• 6+ months experience as a food server in high volume environments.
• Ability to work in a high-pressure environment.
• Excellent communication with guests, coworkers and management.
• High School Diploma or equivalent; English proficiency required.

Responsibilities

• Running food orders to guest rooms or assigned areas.
• Restocking silverware, plates, linen, condiments and beverages.
• Dressing tables, folding napkins, refilling ice buckets.
• Bussing tables and trays from guest rooms or hallways.
• Serves guests according to established standards of quality.
• Completes setup and closing duties; handles cashiering procedures and takes payment.

Skills

Customer service

English proficiency

POS experience

Education

High School Diploma or equivalent

Tools

POS system

Job description

About the Role

The In Room Dining Server is responsible for setting up and delivering in room dining food orders in a timely manner to guest satisfaction.

Position Responsibilities

• Running food orders to guest rooms or assigned areas
• Restocking silverware, plates, linen, condiments and beverages
• Dressing tables, folding napkins, refilling ice buckets
• Bussing tables and trays from guest rooms or hallways
• Serves all guests according to established standards of quality
• Completes all set-up and closing duties in a timely fashionIs familiar with all pre-check and cashiering procedures; presents check to guest and collects payment
• Adheres to state liquor laws
• Relays guest complaints/compliments to the appropriate supervisor
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• The ability to use hands and wrists in repetitive motion to pour liquids
• Must be able to work with a computerized POS system for order entry, pre-check functions, etc.
• The ability to handle all types of guest related situations

Essential Functions

• The ability to use hands and arms to push in room dining carts weighing up to 35lb for an entire shift
• The ability to lift hot boxes waist and chest high weighing up to 30lbs for an entire shift
• Ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
• Must be able to walk and stand for entire shift
• Shift assignments may be irregular, and will cover days, nights, weekends and holidays

• Minimum of 6 months’ experience as a food server in high volume and/or fine dining environments.
• Ability to work in a high-pressure environment
• Ability to effectively communicate with guests, co-workers and management
• High School Diploma or equivalent
• Ability to effectively communicate in English

• Training & Development

• Free Meal while on shift
• Free Parking
• Pay Rate: $11.79/hour