Dining Room Server Full-Time

Thrivemore; Arden (DE); On-site; USD 17,000 - 22,000; Full time

Job summary

Thrivemore is seeking a Dining Room Server to provide courteous, timely, and efficient meal service in a welcoming dining environment. You will deliver meals, clarify dietary needs, and maintain cleanliness while collaborating with the dietary team to meet resident needs and uphold safety standards.

The role emphasizes strong customer service, clear communication, and professional interactions with residents and families in a facility setting.

Qualifications

• Strong customer service skills and hospitality focus.
• Ability to work in a fast-paced dining environment.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with team members.

Responsibilities

• Greet residents and guests warmly and provide attentive table service throughout meals.
• Take and clarify orders, communicate with kitchen staff.
• Deliver meals promptly and ensure accuracy.
• Clear and reset tables between seatings.
• Maintain dining areas and service stations.
• Follow sanitation and safety practices.
• Interact with residents, families, and visitors professionally.

Skills

Customer service

Communication

Hospitality

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

Description

The Dining Room Server is responsible for providing courteous, timely, and efficient meal service to residents and guests in a clean and welcoming dining environment. This position ensures accurate order delivery, maintains dining room readiness, and supports a high-quality hospitality experience. The Dining Room Server collaborates closely with dietary team members to meet resident needs and uphold safety, sanitation, and regulatory standards.

Essential Functions

• Greet residents and guests warmly and provide attentive table service throughout meals.
• Take food and beverage orders accurately, clarify dietary needs or preferences, and communicate orders effectively to kitchen staff.
• Deliver meals promptly and ensure orders are correct, appealing, and consistent with dietary guidelines.
• Clear and reset tables between seatings; maintain clean, organized dining areas.
• Refill beverages, offer additional items, and respond promptly to resident and guest requests.
• Assist with meal setup, stocking service stations, and ensuring dining areas are fully prepared before each service.
• Monitor the dining room for resident safety and comfort, reporting concerns as needed.
• Follow all sanitation, food safety, and infection control practices, including safe dish handling and proper glove use.
• Maintain knowledge of menu items, portion sizes, and dietary restrictions to assist residents effectively.
• Interact with residents, families, and visitors in a professional, respectful, and customer-focused manner.
• Maintain professional and cooperative interactions with residents, families, visitors, and staff.
• Uphold resident rights, confidentiality, and facility standards of care.
• Comply with all company policies, procedures, and applicable laws, including HIPAA and the Code of Conduct, completing required training and reporting concerns promptly.
• This position is designated as essential to the operations of the organization. Team members in this role may be required to report into work (on-site at the community) during emergencies, inclement weather, or other situations when the organization remains operational.

Physical Demands

• Frequently required to stand, walk, and carry serving trays throughout the shift.
• Frequently required to bend, reach, stoop, and perform repetitive motions associated with table service.
• Frequently required to lift and carry up to 10-15 pounds (e.g., trays, dish racks, beverage pitchers).
• Visual and auditory acuity needed to read tickets, identify food items, and communicate in a dining environment with background noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Always works indoors in dining rooms, service stations, and kitchen support areas.
• Frequently exposed to noise, heat from kitchen equipment, and moving carts.
• Occasionally exposed to cleaning chemicals while sanitizing tables or work areas.
• May encounter spills or wet floors; must follow safety protocols.
• Never operates motor vehicles as part of job responsibilities.

Requirements

Qualification Requirements

• Strong customer service skills with a genuine passion for serving others.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with team members and lead by example.

Preferred Qualifications

• High school diploma or equivalent (GED).
• Experience in the food service industry.

Knowledge, Skills and Abilities

• Strong customer-service and hospitality skills with a focus on resident satisfaction.
• Ability to communicate clearly and professionally with residents, families, and team members.
• Basic knowledge of food service standards and dining room etiquette.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy and attention to detail.
• Ability to learn and follow dietary guidelines and special diet considerations.
• Ability to work cooperatively with culinary and dining staff to ensure smooth service flow.
• Professional demeanor, patience, and sensitivity when assisting older adults.